Q.
Why is my page not displaying correctly?
A. This website is optimized to work best with a 800x600 display
with a normal font size set to 96 dpi. If your settings are below
800x600, you may encounter additional scroll bars. Also, be sure
that JavaScript is turned on.
Q. What software do I need to view
these pages?
A. In order to view certain documents on the American National
website, you will need Adobe Acrobat Reader. This program will
allow your browser to automatically open up PDF documents. A free
copy of Acrobat Reader can be downloaded from Adobe's website. If
you already have Adobe Acrobat installed, please verify that you
have version 4.0 or higher. Older versions may prevent you from
opening PDF documents on this site. Just click the "Get Acrobat
Reader" button below and follow the instructions on Adobe's website
to download Acrobat Reader's installation program to your computer.
Then, double-click on the installation program icon to install
Acrobat Reader onto your computer.
Q. What Web browsers are officially
supported for this site?
A. The following Web browsers are officially supported for this
site:
- Internet Explorer version 5.01 and later
- Netscape Navigator® version 6.0 and later
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| Although basic site navigation may function in
unsupported browsers, some content will not display properly. |
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| If you would like to download the latest version
of one of these browsers please click on one of the links below. |
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Download Internet Explorer for: |
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Windows |
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Macintosh
PowerPC |
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Download Netscape Navigator for: |
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Windows |
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Macintosh
PowerPC |
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Q. Why is nothing happening when I click on a link or 'Go' button?
A. Several
links and archive files within the site open in new windows. If you have a pop-up blocker, it will prevent these windows from opening. Here are a few suggestions:
- Check that your anti-virus software and/or firewall does not have an option selected to block popups.
- Disable the popup blocker on your Google
toolbar.
- You might have an application on your
system that blocks popup windows. Check if you have any Internet
security applications running in the Taskbar.
As a possible work-a-round: Many of the popup blockers have the
option to bypass them by holding down the Ctrl key when you click
on a link.
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